L&L Door and Window is a locally-owned and operated company with strong roots in family-oriented service. We service the entire Coachella Valley and offer the finest projects from the finest vendors. L&L specializes in retrofit windows and doors that are custom made to fit your existing openings. Retrofit windows and doors, in most cases. require no stucco or drywall repair. From your initial complimentary job walk to our professional installation process, you’ll be glad you chose L&L.
L&L Door and Window is owned and operated by Lance and Leann Morgan. The husband and wife duo is putting a new spin on what it means to hire a “family” run business. At L&L, you get the down-home personalized service that you would expect from a mom and pop shop coupled with the materials, professionalism, and execution of a big corporation. Once you are part of the family you are treated that way from start to finish.
At your initial in-home complementary job walk, you will meet with one of our sales professionals that will answer all your questions and gather all information needed to provide you a written proposal for your project. The proposal will include a detailed description, photos, drawings, and anything else we can provide so that you know exactly what you will be receiving when you choose to move forward with us. Once you’ve decided to proceed with L&L and your project, you will be asked to visit our showroom in Palm Desert. We ask for this showroom visit to finalize paperwork, but mostly so that you can see firsthand, in real life, what we will be installing in your home. “Kick the tires” if you will, we will have you view an installation video of the process. All these steps are to ensure that you are comfortable with what you are paying your hard-earned money for.
At this point, just sit back and let L&L do the heavy lifting. During your lead-time period, you will receive weekly updates, usually on Fridays, from our Project Manager. These updates will keep you informed of any project changes and also reassure you that we are on track for installation. During this period, we will also take care of any HOA requirements that your community may have. Yes, we take care of that for you as part of the project.
When installation day arrives, you will be greeted by our expert AAMA certified installation crew. They will ensure that your home is treated with respect and that you are kept in the loop throughout the installation process. Most installations take only days to complete, and when we’re done, you’re done. Once the installation is complete, our installers will ask that you fill out a short survey of their work and your overall experience with L&L. This survey is very important to L&L and ensures that we continue to move forward toward our goal of complete customer satisfaction. You will be contacted one last time by Felecia our General Manager to ensure that your experience with L&L met or exceeded your expectations and answer any final questions you may have. Now all you have to do is enjoy your doors and windows and the energy benefits that are to come. You may also take this time to pat yourself on the back for finally taking care of a project that you’ve been meaning to.
But Wait, That’s Not All!
- L&L offers referral benefits for those customers who choose to recommend us to their friends and family
- L&L will match any Imperial Irrigation rebates given for installation of new energy efficient windows and doors ($2 per square foot)
- L&L is also your local retail source for handymen and professional contractors (Email firstname.lastname@example.org.)