Our Mission
Since 1945, our mission has been to provide the best value in major appliance sales and service support in Riverside and its surrounding areas. We will provide the highest level of service possible to our customers, at all levels of our operation, to help them achieve the satisfaction they desire.
We are your friends and neighbors. We live here and bank here. We specialize in what we do. Our roots are local and we will continue to support our hometown. While always focusing on our customers, we strive to provide an environment for our employees that is fair, supportive, and allows an opportunity for education and training for them to achieve their individual goals.
We have a long history serving our customers, but we vow to never rest on our laurels.
Our Business Philosphy
Our business philosophy has never changed.
Our business sure has over the years as we continue to develop ways to be as competitive as possible, like our buying power through Nationwide Marketing Group.
One thing that has been consistent throughout our history has been our commitment to always be there for our customers. We have seen so many competitors come and go over the past 75 plus years. There is always someone or some company that thinks they can sell cheaper, cheaper products, or cut out services to get the price down. The fact remains that we will be very competitive day in and day out. We constantly adjust to competitive situations, as long as it is consistent with our mission statement.
Delivery Information
We operate our own delivery and installation teams. We believe that to deliver a consistently high-quality job every time, we must control every step of the process.
We constantly train to keep up on the newest products and changes in building codes. We believe every job is a reflection on how we do business and we strive to always “do it right”. Our delivery teams consistently get great reviews on customer surveys.
Our Builder Division
Our Builder Division is separate from our regular sales department because of specialized training, purchase environment, and pricing structure.
We are recognized by many leading manufacturers as a direct builder supplier, having access to inventory and pricing programs not available to regular appliance retailers.
No job is too big or too small. We specialize in single family home remodels and new construction, but we also work with tract projects, apartment supply, and REO properties.